top of page

CORDIE LACEY

NYTimesAward_edited_edited.png
NYTimesAward_edited_edited.png

LEARN MORE ABOUT ME

Cordie Lacey

(KOR-dee   LAY-see)

MBA, Business Management
Bachelor, Information Systems

About Me

I’m a 3-Time recipient of the 𝗡𝗲𝘄 𝗬𝗼𝗿𝗸 𝗧𝗶𝗺𝗲𝘀 𝗣𝘂𝗯𝗹𝗶𝘀𝗵𝗲𝗿'𝘀 𝗔𝘄𝗮𝗿𝗱 for Excellence in Technology, Innovation & Business Performance, with 15+ years of robust experience (B2C & B2B), covering Digital Transformations, AI/ML, eCommerce, System Integrations and more.

    • Former data engineer, former IT Project Manager and strong analytical and technical fluency

    • Previous Director of Customer Success and hands-on entrepreneurship with strategic and tactical experience, including sales, marketing, accounting and more

    • Proven cross-functional leader trusted by engineers and executives alike

    • Experience across multiple Industries and business models

    • Comfortable being responsible for results (outcomes) and not just what is created and delivered (outputs), e.g.

      • 22% increase in user engagement moreso than # of features made available

    Add a subheading (2)_edited.png

  •     ​I...

    • Define a clear product strategy and ensure roadmaps align with business goals

    • Translate market research, data and customer / user insights into impactful decisions

    • Talk with users / stakeholders to understand relevant pain points, key concerns and why

    • Learn current end-to-end customer journeys and target iterative optimization

    • Ensure solutions are scalable and support growth, operational efficiency, and customer experience, enabling increased satisfaction

    Add a subheading (2)_edited.png

    • Target gaining informational quantitative AND qualitative data (without getting delayed). I use data as input, and insight...not as a crutch

    • Customer-centered with realistic consideration of business, technical, and operational constraints

    • Cross-functional collaboration across teams to create clarity, discuss risks, make thoughtful decisions, and deliver meaningful results

    • Clear, open communicator so stakeholders feel informed, aligned, and confident about what is being built, why it matters, and what comes next

    • I work with stakeholders to navigate constraints and tradeoffs, align on priorities, and move work forward together

    Add a subheading (2)_edited.png

  • Hard Skills

    • Product Strategy, Vision & Roadmapping

    • Customer Discovery, User Research & Journey Mapping

    • Data Analysis & Experimentation (SQL, GA4, A/B Testing)

    • SaaS, Platform & System Integrations (APIs, CRM, Martech)

    • AI & Generative AI for Product Strategy

    • Agile Product Development (Scrum, Kanban)

    • Conversion, Retention & Growth Optimization

    • OKRs, KPIs & Outcome Measurement

    • Go-to-Market & Monetization Strategy

    Soft Skills

    • Clear, Thoughtful Communication

    • Cross-Functional Collaboration & Alignment

    • Stakeholder Influence & Tradeoff Navigation

    • Empathy, User Advocacy & Trust Building

    • Calm, Structured Problem Solving

    • Strong Prioritization & Focus

    • Outcome Ownership & Accountability

    • Mentorship & Team Enablement

    Certifications & Credentials

    Enthused about technology & methodologies to stay at the forefront of industry trends.

I specialize in turning complex business and user needs into clear, data-driven focused roadmaps — delivering outcomes including revenue growth, double-digit conversion lifts, and meaningful improvements in engagement, retention, and operational efficiency.

Screenshot 2026-03-27 at 8.54.06 PM.png

I specialize in turning complex business and user needs into clear, data-driven focused roadmaps — delivering outcomes including revenue growth, double-digit conversion lifts, and meaningful improvements in engagement, retention, and operational efficiency.

What Matters The Most:

✅ Solutions for the Right Problems at the Right Time

✅ Metrics That Matter & Justify “Why”

✅ Empathy, Collaboration, Mentorship and Communication

✅ Customer Satisfaction, Revenue Growth and Maximizing ROI

Access My Resume

Let's Talk.

Bridging business, technology and data to drive product outcomes

Schedule a Call (Calendly)

Prefer email?  Send an email message instead, or
fill out the form to the right >>

Prefer email?  Send a message instead or
Fill out the form below:

Let's Talk.

Bridging business, technology and data to drive product outcomes

Schedule a Call (Calendly)

Prefer email?  Send a message instead or
Fill out the form to the right  >>

Or, Prefer email?  Send an email message, or
Fill out the form below.

What Matters The Most:

  • Solutions for the Right Problems at the Right Time

  • Metrics That Matter & Justify “Why”

  • Empathy, Collaboration, Mentorship and Communication

  • Customer Satisfaction, Revenue Growth and Maximizing ROI

Access My Resume

  • Data Engineering

  • Entrepreneurship

 

  • Product Management

  • Customer Success

  • IT Project Management

Proven revenue growth through Enterprise Media, SaaS, eCommerce, System Integrations, Proptech, AI/ML and more (B2B & B2C), with operational efficiency. 

BRIDGING BUSINESS AND TECHNOLOGY

Revenue Growth Resource

(KOR-dee   LAY-see)

MBA, Business Management
Bachelor, Information Systems

Cordie Lacey

(KOR-dee   LAY-see)

MBA, Business Management
BA, Information Systems

Screenshot 2026-03-27 at 8.54.06 PM.png

I’m a 3-Time recipient of the 𝗡𝗲𝘄 𝗬𝗼𝗿𝗸 𝗧𝗶𝗺𝗲𝘀 𝗣𝘂𝗯𝗹𝗶𝘀𝗵𝗲𝗿'𝘀 𝗔𝘄𝗮𝗿𝗱 for Excellence in Technology, Innovation & Business Performance, with 15+ years of robust

experience (B2C & B2B), covering Digital Transformations, AI/ML, eCommerce, System Integrations and more. 

Cordie with Suit_edited.png
Resume

(KOR-dee   LAY-see)

MBA, Business Management
Bachelor, Information Systems

    • Former data engineer, former IT Project Manager and strong analytical and technical fluency

    • Previous Director of Customer Success and hands-on entrepreneurship with strategic and tactical experience, including sales, marketing, accounting and more

    • Proven cross-functional leader trusted by engineers and executives alike

    • Experience across multiple Industries and business models

    • Comfortable being responsible for results (outcomes) and not just what is created and delivered (outputs), e.g.

    • 22% increase in user engagement moreso than # of features made available

    Add a subheading (2)_edited.png

    • I...

    • Define a clear product strategy and ensure roadmaps align with business goals

    • Translate market research, data and customer / user insights into impactful decisions

    • Talk with users / stakeholders to understand relevant pain points, key concerns and why

    • Learn current end-to-end customer journeys and target iterative optimization

    • Ensure solutions are scalable and support growth, operational efficiency, and customer experience, enabling increased satisfaction

    Add a subheading (2)_edited.png

    • Target gaining informational quantitative AND qualitative data (without getting delayed). I use data as input, and insight...not as a crutch

    • Customer-centered with realistic consideration of business, technical, and operational constraints

    • Cross-functional collaboration across teams to create clarity, discuss risks, make thoughtful decisions, and deliver meaningful results

    • Clear, open communicator so stakeholders feel informed, aligned, and confident about what is being built, why it matters, and what comes next

    • I work with stakeholders to navigate constraints and tradeoffs, align on priorities, and move work forward together

    Add a subheading (2)_edited.png

  • Hard Skills

    • Product Strategy, Vision & Roadmapping

    • Customer Discovery, User Research & Journey Mapping

    • Data Analysis & Experimentation (SQL, GA4, A/B Testing)

    • SaaS, Platform & System Integrations (APIs, CRM, Martech)

    • AI & Generative AI for Product Strategy

    • Agile Product Development (Scrum, Kanban)

    • Conversion, Retention & Growth Optimization

    • OKRs, KPIs & Outcome Measurement

    • ​Go-to-Market & Monetization Strategy


    Soft Skills

    • Clear, Thoughtful Communication

    • Cross-Functional Collaboration & Alignment

    • Stakeholder Influence & Tradeoff Navigation

    • Empathy, User Advocacy & Trust Building

    • Calm, Structured Problem Solving

    • Strong Prioritization & Focus​

    • Outcome Ownership & Accountability

    • ​Mentorship & Team Enablement


    Certifications & Credentials​

    Add a subheading (2)_edited.png

Lead Generation

Major Problem

  • Blah, blah, blah, blah, blah, blah

  • Blah, blah, blah, blah, blah, blah

  • Blah, blah, blah, blah, blah, blah

  • Blah, blah, blah, blah, blah, blah

​​

Key Artifacts

  • Blah, blah, blah, blah, blah, blah

  • Blah, blah, blah, blah, blah, blah

  • Blah, blah, blah, blah, blah, blah

  • Blah, blah, blah, blah, blah, blah

bottom of page